Issue/Symptom/Question

Payroll cannot be processed. We're getting the following error: Error detected: Please call your Penta account representative: PRP009: Function tax_parm_dt_info() Missing setup for NY-PFL, YYYY/MM/DD, st/pr NT

Applies To

Penta for Windows

Payroll Processing:

Payroll > Payroll Check Processing > Gross to Net Processing

Tax Setup:

Payroll > Setup > Taxes > Payroll Tax Maintenance

Resolution/Fix/Answer

This error indicates the Payroll Tax Maintenance setup for the New York Paid Family Leave has not been set up in your database. Please check the tax setup in the Payroll Tax Maintenance window. Below is the Rates setup screenshot for this tax. 

Cause 

Set up of the NY-PFL tax needs to be completed.