Issue/Symptom/Question

We need a printer setup in PENTA.

Applies To

System Management → Technical Support → Printer Information

Linux Server (root user)

Browser https://linuxserverIP:631 (root user)

Resolution/Fix/Answer

If you would like Penta to configure the printer(s) for you, please log a Service Desk Ticket and include the following information:

• IP address of the physical printer
• Make and model of the physical printer.
• What you would like to print to the printer.

If you have been trained on how to create printers and have root permission on your linux server you can follow the steps below to create the printer.

To create a new PENTA Printer:

1. Open CUPS configuration in https://linuxserverIP:631 and create the printer
   
2. On the linux server as the root user, configure a printer script in /usr/local/bin. 
   1. printer script needs to contain the printer queue name created in CUPS and formatting code
   2. printer script needs to be executable
3. Setup the new printer in the Printer Information screen.
   1. Description - Free text
   2. Logical Name - path and name of script from #2 above.
   3. PfW/Batch Print - set to 'Y'