Issue/Symptom/Question

When attempting to generate a crystal report from the PENTA menu list, I am receiving the below error message.

Failed to retrieve data from the database. Details: [Database Vendor Code: 1790.]

Environment

PENTA for Windows

Crystal Reports

Resolution/Fix/Answer

Please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

• Report Name
• Selection Parameters Used
• Error Information
• .rpt file