Issue/Symptom/Question

We have an employee whose 401k deduction did not calculate properly on a check.

Applies To

Payroll

Payroll Query by Check #
Payroll> Inquiries> Payroll Query by Check # screen

Master Deduction
Payroll> Setup> Deductions, Reimbursements, and Other Compensation

Resolution/Fix/Answer

IF the payroll check in question is not the first check issued for that employee in the current pay period

AND

IF the Deduction in question was set up with a calculation base of 1 (Amount per pay period)

THEN That deduction will only calculate on the 1st pay check issued for a given employee in a given pay period

What happened in this scenario was that the employee in question had 2 checks issued for him in the same pay period. Because of that the employee in question did not have any of their calc base deductions/reimbursements calculated on the second check.

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