Regenerating an ACH file

Issue/Symptom/Question

We generated an ACH file using the incorrect Transmitter Id, is there any way we can re-generate an ACH file with the same data using a different transmitter Id?

Applies To

Create ACH Direct Deposit File
Payroll> Payroll Check Processing> Create AC Direct Deposit File

Resolution/Fix/Answer

If you are experiencing this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:

  • The User Id of the employee that originally generated the ACH file
  • The Pay groups for which this ACH file was created