Recommended Work Order Id Configuration

Issue/Symptom/Question

Do the vast majority choose to # WO’s “Across the System”, or has this Config setting varied among the 4 available options?

Applies To

  • Service Management
  • Work Order Id Configuration
  • Service Management > Setup > Service Management Configuration

Resolution/Fix/Answer

  • Recommendation is Across the System
  • Multi-Companies sometimes break out by LE OU because Users operate within one company so the number is unique by that legal entity