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Change OU on Maintenance Contract


Change OU on Maintenance Contract

Issue/Symptom/Question

Set up maintenance contract with the wrong OU Id, how can I change it?

Applies To

Service Management > Maintenance Contracts

Resolution/Fix/Answer

Maintenance Contracts do not have a change OU window to update the OU. Either delete the Maintenance Contract and re-add with the correct OU OR log a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:

  • Maintenance Contract Id
  • OU