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Penta Knowledge Base

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Submitted Timesheets Options in eTime Configuration
Submitted Work Order (WO) ticket does not update the back office
Support Ticket Priority Guidelines
SUT and SUI Tax Types - Self Adjustment
SYP057 Balancing Error Report
SYP100 Balancing Error Report Message
System Configuration Payroll: Default - Period end date or Check date setting
System disconnect caused imported records to disappear
System Option 150 - Modify Committed Cost to Actual functionality
System Options Window Security
T4s Posted to Employee Portal
Table-Driven Interface Stored Procedure Parameters
Table for eTime Configuration settings
Table or view does not exist error in Workbench panel
Table or View Does Not Exist: ORA-00942
Taking all items off hold in Adjust Invoice Amounts
Task based dispatch board not displaying work orders
Taxable job is not calculating tax
Tax Account Id field's character limit is too small
Taxes on Freight
Tax Id field contents not visible within Vendor Information window
Tax Registration tab on Vendor window
Tax Type NY-PFL not printing on W2s
TD1 Information update did not include all employees
TD1 Info was updated with the incorrect amount
Technician receives error code after submitting a ticket in Mobile Field Service
Technicians are unable to select the correct Task after adding a piece of equipment to a Work Order in MFS
Technician's Mobile Field Service dashboard showing (NULL) after logging in
Technician Unable To Select Parts On Mobile Device
TEP Activity Log Copy Opens Create Window Again
TEP - Allocating By Percent of Entered Hours
TEP App grid does not line up.
TEP - Comments on Hours
TEP Not able to add employee to activity log
TEP now showing hours on the Employee section
TEP on Cell Phones
TEP Selected hours vs total hours vs allocated hours
TEP - Submit button not available
TEP Totals Do Not Match Entries
TEP - User Preferences
Testing Confluence Article Workflow
The AP remittance advice overflow report is not generating in the report monitor screen
The Customer Equipment Description field is required
The domain manager specified by the host could not be instantiated
The Invoice summary section of job invoices is overlaying the pre-printed information on the bottom of the invoice
The maximum hour limit per employee in TEP cannot be configured to more than 24 hours
The Office Business Application for Microsoft Excel is not installed.
The PA-Act32 electronic file totals don't match the PA-Act32 reports
The PENTA W2 Generation program is creating the wrong file format for electronically filing to the State of Illinois
There are NOW no invoices to process error running Prepare to Print Invoices
There is no Retroactive Adjustment Expense Account set up error
The Remaining Committed shows for Tax that was Invoiced?
The Server Encountered an error when connecting to the Database when logging into OnBase Web
The user name or password provided is incorrect
Tilde (~) in an update interface file
Timecard Audit Summary report returns no data
Time cards in incorrect pay period after TC Distribution
Timeclock Employee Id Interface
Time Clock Questions Not Showing After End of Day Status Event
Time Entry Batch Columns Disappeared
Time processed before Job was marked Prevailing Wage
Time Zone not showing in TEP or Time Clock Admin
Total Hours Worked Report for a Job for a Period of Time
Track Employee Supervisors
Tracking deduction limits and amounts when employee didn't work
Tracking Employee Hours but not the Cost on a Job
Tracking equipment by job number
Tracking Non-Productive Tasks for Service Techs
Tracking On Call Time
Tracking Percent Complete Forecast Entries Month to Month
Transfer a piece of owned/rented equipment (fixed asset) from one location to another
Transfer Fixed Asset Between OUs
Transfer Work Order Costs to Another Work Order or a Job
Troubleshoot costs not being marked up during billing process
Troubleshooting a corrupt Windows user profile
Troubleshooting a locked screen
Troubleshooting Fixed Asset Accumulated Depreciation
Trying to set an account to inactive referenced in le_pr_acct table
Turn off employee auto numbering
Turn off job auto numbering
Turn off the pay date warning in Select Items for Payment window

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Testing Confluence Article Workflow

Testing Confluence Article Workflow

Owned by Roger Eineichner (Unlicensed)

05 12, 2022

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