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Some Ways PENTA Can Help Deal With COVID-19 - FAQ
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Sort Order in Union Information window
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Sort order on the Work Order List in Customer Console
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Special Handling Instructions for Automated Invoices
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Specified argument was out of the range of valid values.
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Speed Entry process to charge Work Orders for Equipment Usage
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Spelled out check amount did not print on check
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SQL Error distrb_intercompany during our Gross To Net Processing
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SQL error during Create Payroll Check File process
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SQL error during Timecard Distribution by Pay Group
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SQL Error Message while Running Payroll
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SQL Error when completing AP Check Process
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Standard AP Check Remittance Messages
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Standard Charge, Direct Burden, and Overhead Distribution questions
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Standard Charge Rates not hitting the job when payroll is run
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Standard Costcode Breakdown
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Standard List of PENTA Document Types
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Start and Arrival times missing on completed Work Order
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Start Processing/Indexing Button Greyed Out
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Start Time and Stop Time that Crosses Midnight
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State code is missing on the 1099 file - how do I change it?
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State EFW2 was rejected because of error stating NAICS code
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State Unemployment Compensation setup - rates and limits
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State Unemployment Insurance (SUI) setup for Pennsylvania (PA)
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Status changes missing for a technician in Mobile Field Service
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Steps to mass update PTO Balances
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Steps to take before we can set up a form in the Form Information window
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Stop and Start a Database
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Stopping the OU Address and/or Logo Saved in the Database from Printing on a Check
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Stored Materials Billing Process - Options
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Stored Materials Current Balance column is not displayed in the Contract Completion Information - Billing Purposes window
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Stored Materials Retention Percentage Display On AIA Invoice
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Stuck in Initiate Batch Interface Request window with error
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Stuck in Work Order Status Codes window
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Stuck with error when cancelling invoice
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Subcontract 100% Complete still showing open commitments
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Subcontract Default Status
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Subcontract Template is pulling incorrect information
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Subcontract Transactions for Work Orders
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Submit Reimbursements Through MFS
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Submitted Timesheets Options in eTime Configuration
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Submitted Work Order (WO) ticket does not update the back office
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Support Ticket Priority Guidelines
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SUT and SUI Tax Types - Self Adjustment
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SYP057 Balancing Error Report
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SYP100 Balancing Error Report Message
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System Configuration Payroll: Default - Period end date or Check date setting
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System disconnect caused imported records to disappear
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System Option 150 - Modify Committed Cost to Actual functionality
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System Options Window Security
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T4s Posted to Employee Portal
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Table-Driven Interface Stored Procedure Parameters
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Table for eTime Configuration settings
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Table or view does not exist error in Workbench panel
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Table or View Does Not Exist: ORA-00942
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Taking all items off hold in Adjust Invoice Amounts
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Task based dispatch board not displaying work orders
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Taxable job is not calculating tax
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Tax Account Id field's character limit is too small
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Taxes on Freight
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Tax Id field contents not visible within Vendor Information window
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Tax Registration tab on Vendor window
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Tax Type NY-PFL not printing on W2s
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TD1 Information update did not include all employees
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TD1 Info was updated with the incorrect amount
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Technician receives error code after submitting a ticket in Mobile Field Service
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Technicians are unable to select the correct Task after adding a piece of equipment to a Work Order in MFS
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Technician's Mobile Field Service dashboard showing (NULL) after logging in
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Technician Unable To Select Parts On Mobile Device
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TEP Activity Log Copy Opens Create Window Again
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TEP - Allocating By Percent of Entered Hours
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TEP App grid does not line up.
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TEP - Comments on Hours
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TEP Not able to add employee to activity log
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TEP now showing hours on the Employee section
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TEP on Cell Phones
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TEP Selected hours vs total hours vs allocated hours
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TEP - Submit button not available
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TEP Totals Do Not Match Entries
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TEP - User Preferences
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Testing Confluence Article Workflow
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The AP remittance advice overflow report is not generating in the report monitor screen
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The Customer Equipment Description field is required
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The domain manager specified by the host could not be instantiated
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The Invoice summary section of job invoices is overlaying the pre-printed information on the bottom of the invoice
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The maximum hour limit per employee in TEP cannot be configured to more than 24 hours
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The Office Business Application for Microsoft Excel is not installed.
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The PA-Act32 electronic file totals don't match the PA-Act32 reports
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The PENTA W2 Generation program is creating the wrong file format for electronically filing to the State of Illinois
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There are NOW no invoices to process error running Prepare to Print Invoices
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There is no Retroactive Adjustment Expense Account set up error
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The Remaining Committed shows for Tax that was Invoiced?
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The Server Encountered an error when connecting to the Database when logging into OnBase Web
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The user name or password provided is incorrect
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Tilde (~) in an update interface file
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Timecard Audit Summary report returns no data
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Time cards in incorrect pay period after TC Distribution
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Timeclock Employee Id Interface
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Time Clock Questions Not Showing After End of Day Status Event
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Time Entry Batch Columns Disappeared
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Time processed before Job was marked Prevailing Wage
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Time Zone not showing in TEP or Time Clock Admin
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Total Hours Worked Report for a Job for a Period of Time
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Track Employee Supervisors
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Tracking deduction limits and amounts when employee didn't work
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Tracking Employee Hours but not the Cost on a Job
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Tracking equipment by job number
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Tracking Non-Productive Tasks for Service Techs
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Tracking On Call Time
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Tracking Percent Complete Forecast Entries Month to Month
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Transfer a piece of owned/rented equipment (fixed asset) from one location to another
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Transfer Fixed Asset Between OUs
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Transfer Work Order Costs to Another Work Order or a Job
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Troubleshoot costs not being marked up during billing process
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Troubleshooting a corrupt Windows user profile
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Troubleshooting a locked screen
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Troubleshooting Fixed Asset Accumulated Depreciation
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Trying to set an account to inactive referenced in le_pr_acct table
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Turn off employee auto numbering
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Turn off job auto numbering
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Turn off the pay date warning in Select Items for Payment window
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Turn off Workbench popping up upon login for specific user
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Two Different Labor Pricing Schedules for One Customer
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Type of Scanner to Scan Hard Copy into OnBase
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Unable to access Balance Error Report
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Unable to access Client Resources
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Unable to Access Job Retention because of Validation Error for Line Item Having Retention Percent
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Unable to add a Parent OU to an existing Legal Entity.
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Unable to add costcodes in TEP
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Unable to add Line Item Basis for a Retention Line Item
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Unable to add our Standard Terms to Quotes generated from PENTA
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Unable to change effective date of payroll taxes
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Unable to change password in Define Users
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Unable to change Rev Rec Calculation Method on job
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Unable to change Service Type on existing Maintenance Contract
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Unable to complete disposal of a Fixed Asset
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Unable to connect to remote computer
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Unable to Create New User In Define Users
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Unable to delete standard rate in Payroll Class
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Unable to delete values for a customer in the Customer window.
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Unable to Enter an Authorizer in the Purchase Orders - Grid Option Window
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Unable to enter credit memo against AR Invoice from Initial Load
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Unable to enter Forecast for a job, costcode is grayed out
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Unable to enter Line Item number in Schedule of Values window
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Unable to enter per hour amount when deduction has a percent entry
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Unable to file SC SUTA
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Unable to find Jobs in TEP
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Unable to Generate TEP Report
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Unable to issue a negative invoice exceeding a negative PO receipt distribution
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Unable to log into Mobile Field Service
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Unable to log into OnBase
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Unable to make General Ledger account inactive
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Unable to move the PO Line # column on the Workbench PO Detail Report
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Unable to open pay stub in Employee Portal on iPhone/iPad
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Unable to Post AR Billing due to Revenue Recognition
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Unable to Print Supporting Documents for Render Statements
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Unable to query AP Batch
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Unable to query back any Pay Groups.
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Unable to query record with a "#" symbol
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Unable to reset User's password
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Unable to reverse AR Invoice

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Comala Document Management

Penta Knowledge Base

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Testing Confluence Article Workflow

Owned by Roger Eineichner (Unlicensed)

05 12, 2022

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