Issue/Symptom/Question

Foreman entered time for employees in TEP and the employee total doesn't match the individual time entries.

Applies To

TEP

Multiple instances of TEP used for time entry

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:

User ID of the foreman on the Activity Log
Date range of the activity log
Description of the activity log
Screenshot (full screen) of the entries that do not match their totals

Cause

Foreman entered time on two different devices or browsers at the same time for the same employee.

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