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TEP Totals Do Not Match Entries
TEP Totals Do Not Match Entries
Issue/Symptom/Question
Foreman entered time for employees in TEP and the employee total doesn't match the individual time entries.
Applies To
TEP
Multiple instances of TEP used for time entry
Resolution/Fix/Answer
If you experience this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:
- User ID of the foreman on the Activity Log
- Date range of the activity log
- Description of the activity log
- Screenshot (full screen) of the entries that do not match their totals
Cause
Foreman entered time on two different devices or browsers at the same time for the same employee.
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