PENTA Learning Center is an evolving tool. Additional content is added as soon as it is available.
Call Types
- Evan P. Petroff [X] (Unlicensed)
- Claire Aleman
- Erin Sarosi (Deactivated)
- Joseph Wall (Deactivated)
Overview:
The Call Types window allows you to establish codes categorizing requests for service work and identify which OUs have authorization for each code, which you can associate with a Work Order, Maintenance Contract, and Service Quote. Examples of Call Types include: unscheduled maintenance, emergency maintenance, or preventative maintenance.
Benefits:
- Identify the type of work for a Work Order, Maintenance Contract, or Service Quote.Â
Roles:
- Service Management Setup Manager
Location:
- Purchasing > Setup > Call Types
Video:
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Penta Technologies continuously strives to improve customer content, therefore, information is subject to change at any time.