/
Service Level Agreement Business Hour Calendars

PENTA Learning Center is an evolving tool. Additional content is added as soon as it is available.

Service Level Agreement Business Hour Calendars

Owned by Kyle Niekamp
Last updated: 06 21, 2022 by Claire Aleman

Overview:

The Service Level Agreement Business Hour Calendars window allows you to create a business calendar which lists the days and hours of the week a business is open and closed, as well as any other calendar dates for which your customers would like to specify their hours

Benefits:

  • Establish the service days/hours agreed upon under the service level agreement

Roles:

  • Service Manager

Additional Content

  • N/A

Location:

  • Service Management > Service Level Agreements > Setup > Service Level Agreement Business Hour Calendars

Video:

Related content

Have feedback? Copy URL for this page and click here: https://www.surveymonkey.com/r/SBZKYY7

Confidential Proprietary Information - For Penta Customer Use Only
Penta Technologies continuously strives to improve customer content, therefore, information is subject to change at any time.