PENTA Learning Center is an evolving tool. Additional content is added as soon as it is available.
Service Management Setup
- Additional Unit Billing Rate Schedule Attributes
- Call Priorities
- Call Types
- Container Types
- Contract Types
- Customer Categories
- Customer Equipment Class Categories
- Customer Equipment Classes
- Customer Equipment Conditions
- Customer Equipment Manufacturers
- Customer Equipment Meter Types
- Customer Reference Codes
- Customer Service Charges
- Customer Technician Preference
- Deficiency Statuses
- Equipment Pricing Schedule
- Inventory Pricing Schedule
- Lead Sources
- Maintenance Contract Status Change Reasons
- Mobile Service Configuration - Status Rules
- Non-Productive Tasks
- Quote Status Codes
- Regions
- Regulatory Agency Types
- Service Level Agreement Action Codes
- Service Level Agreement Business Hour Calendars
- Service Management Configuration
- Service Quote Status Codes
- Service Task Information
- Service Technician Preference Codes
- Service Types
- Service Zones
- Standard Work Order Line Item Structures
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Penta Technologies continuously strives to improve customer content, therefore, information is subject to change at any time.