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Issue a Credit Memo Against an AR Invoice

Owned by Kyle Niekamp
Last updated: 06 22, 2022 by Claire Aleman

Overview:

Use the Issue a Credit Memo Against an Invoice window to record a credit against a customer invoice. The result is a set of entries crediting accounts receivable and debiting sales/progress billings. Typically, your adjustments decrease the invoice amount.

You can record a credit memo you already manually issued or you can enter information for a credit memo you plan to issue, then have PENTA generate and print the Credit Memo document for you.

Benefits:

  • Issue a credit against an AR invoice without the need of reversing the invoice completely
  • Displays as credits on AR Statement reports
  • After the Complete Credit Memos for Printing step, credits can be selected in the cash receipt entry window

Roles:

  • Accounts Receivable Manager
  • Billing Clerk

Additional Content

  • N/A

Location:

  • Billing & Accounts Receivable > Credit Memos / Reversals > Issue a Credit Memo Against an AR Invoice

Video:

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