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Overview:

The Contract Types window allows you to define the nature of the contract and identify which OUs have authorization for each type. Examples of types are Full Maintenance and Regular. You can also define if this type is covered with Comprehensive Coverage. 

Benefits:

  • Useful for describing the type of maintenance contract 

Roles:

  • Service Management Setup Manager

Location:

  • Service Management > Maintenance Contracts > Setup > Contract Types

Video:


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Penta Technologies continuously strives to improve customer content, therefore, information is subject to change at any time.