Enter Cash Receipt against GL Account - Miscellaneous Receipt

Overview:

The Cash Receipt window allows you to apply cash in several different ways:

• Apply a Cash Receipt against specific customer invoice numbers.

• Apply a Cash Receipt as a “miscellaneous sales” transaction, crediting a selected OU and account number (i.e., service charges paid by the customer).

• Apply a Cash Receipt against open an AR invoice “on account,” meaning a credit is posted to the customer AR balance with no reference to an existing customer invoice number (i.e., you are not sure which invoice the customer is paying).

• Apply a Cash Receipt as a credit to job cost, typically a back charge situation.

This video walks you thought the process of recording a cash receipt directly to a general ledger account rather than against an AR Invoice. This process is most commonly used for miscellaneous one time sales to customers outside of the job, work order, maintenance contract billing process.

Benefits:

• Stay current with deposits, this proceeds feeds into PENTA Bank Reconciliation process
• Quickly write-off over or under payments that will not be received or refunded by the customer
• Record the receipt of miscellaneous sales outside of the job, work order,  and maintenance contract billing process

Roles:

• Accounts Receivable Clerk
• Accounts Receivable Manager

Additional Content

• N/A

Location:

• Billing & Accounts Receivable > Cash Receipts > Cash Receipt Entry

Video: