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Overview:

The Maintenance Contract Status Change Reasons window allows you to create reasons why a user might change the Status on a Maintenance Contract. PENTA makes the reasons you record here available in other windows where users must enter a reason for changing a Maintenance Contract’s Status.

Benefits:

  • Ability to track change reasons to identify why the maintenance contract status was updated
  • User defined list to best facilitate your process

Roles:

  • Service Manager

Additional Content

  • N/A

Location:

  • Service Management > Maintenance Contracts > Setup > Maintenance Contract Status Change Reasons

Video:

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Penta Technologies continuously strives to improve customer content, therefore, information is subject to change at any time.