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Issue/Symptom/Question

When I generate my DocGen Reports in PENTA I am getting the below message that Microsoft needs to be activated.

Message: You must activate Microsoft Office Standard 2016. This wizard will guide you through the Activation process.

Environment

  • PENTA for Windows
  • Generating a DocGen Report in PENTA

Resolution/Fix/Answer

  • If you are a Managed Services Hosted Penta Client please log a Hosting Support Service Desk ticket and Technical Services will activate Microsoft Office
  • If you are not hosted, please contact your IT department to activate Microsoft Office


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