Overview:
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You can optionally define which unions have jurisdiction over each city/state combination. When you assign a region to a Work Order, PENTA populates the Work Order with the associated unions for union reciprocity calculations.
Benefits:
- Useful for grouping multiple cities and/or states together in a geographic region and can be automatically assigned based on the Work Order's city and state
Roles:
- Service Management Setup Manager
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Service Management > Setup > Regions
Video:
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