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Issue/Symptom/Question

  • User was in the middle of entering a batch when PENTA went down
  • When the user got back into PENTA and queried back the batch the hours in the users columns were missing
  • Any new hours the user entered were showing but previous hours not showing up

Applies To

Payroll (PR)

Time Entry - Time Equipment Production Units Entry Window

The User has a saved Grid layout

User had an internet issue connecting to the remote desktop

Resolution/Fix/Answer

  1. Select Weekly as batch entry type
  2. Enter the Period End date
  3. Check the Show columns for Reg, Prem 1, and Prem 2 Hrs box
  4. Click on the Weekly tab
  5. Now hours are split into Reg, Prem 1, and Prem 2 columns






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