Issue/Symptom/Question

After submitting a ticket on the MFS application, the Summary of Work Performed Document did not generate and did not get emailed out.

Applies To

PENTA for Windows

Mobile Field Service

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:

• Technician User Id
• Work Order Id that failed to generate a document
• Date of Work Order Submission
• Email Address used