Issue/Symptom/Question

When you update the Password Configuration screen and enter any value in either the Penta 'Number of days before password will expire' OR Server 'Number of days before password will expire' - regardless of how many days you enter, ALL USERS will be prompted to enter a new password upon next login request.  I believe that any Server value entry will cause all users to be locked out of Penta, with an error that the Windows or Server password has expired, with no way to then change it.

Environment

Penta for Windows

Password Configuration changes

Number of Days before password will expire: field changes

Resolution/Fix/Answer

To resolve, you will need to change field values in the Users table for d_penta_pass_chng_date and d_server_pass_chng_date to be a future date - this will allow them to log in and remove the Password Config number of days value (null it out).

This requires a Golden data update, which users are not authorized to make.

Access their affected database in Golden, select * from users where user_id = 'USER ID' (most likely use the PENTA user id)click on Edit database, and change the two fields mentioned to a future date (like some date in 2099). 

Use that user id to log in, and access the Password Configuration screen to delete the values in the expiration fields for PENTA and for Server blocks.

Cause 

Entering any numeric value in the password config expiration date fields AFTER any/all users have been set up.