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Overview:

The Cash Receipt window allows you to apply cash in several different ways:

  • Apply a Cash Receipt against specific customer invoice numbers.
  • Apply a Cash Receipt as a “miscellaneous sales” transaction, crediting a selected OU and account number (i.e., service charges paid by the customer).
  • Apply a Cash Receipt against open an AR invoice “on account,” meaning a credit is posted to the customer AR balance with no reference to an existing customer invoice number (i.e., you are not sure which invoice the customer is paying).
  • Apply a Cash Receipt as a credit to job cost, typically a back charge situation.

This video walks you thought the process of recording a cash receipt for the full amount of an AR Invoice. There are two tabs within the Cash Receipt Entry window that can be used to perform this function, the below training video will walk through both options. 

Benefits:

  • Stay current with deposits, this proceeds feeds into PENTA Bank Reconciliation process
  • Remove AR invoices from customer statements and accounts receivable aging reports
  • Automatically updates Manage Customer Receivables window to display the paid status

Roles:

  • Accounts Receivable Clerk
  • Accounts Receivable Manager

Additional Content

  • N/A

Location:

  • Billing & Accounts Receivable > Cash Receipts > Cash Receipt Entry

Video:

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