Issue/Symptom/Question

How do I setup the AR Writeoff Account and AR Writeoff Threshold Amount fields, they're grayed out in both the System Configuration & Organization Units windows and are non-enterable?

Applies To

PENTA for Windows → System Management → System Configuration

PENTA for Windows → Finance & Accounting → Setup → Organization Units → Organization Units

Resolution/Fix/Answer

Inability to access these fields is due to a Module Security setting. The "Allowed to adjust AP/AR writeoff thresholds" security parameter in the Accounts Payable-General module controls whether these fields are accessible for a user. The security parameter in the AP module controls access to the Writeoff Account and Writeoff Threshold Amount for both AP and AR. The security parameter must be set to "Yes" for a user to have access to these fields: