Overview:
Use the Issue a Credit Memo Against an Invoice window to record a credit against a customer invoice. The result is a set of entries crediting accounts receivable and debiting sales/progress billings. Typically, your adjustments decrease the invoice amount.
You can record a credit memo you already manually issued or you can enter information for a credit memo you plan to issue, then have PENTA generate and print the Credit Memo document for you.
Benefits:
- Issue a credit against an AR invoice without the need of reversing the invoice completely
- Displays as credits on AR Statement reports
- After the Complete Credit Memos for Printing step, credits can be selected in the cash receipt entry window
Roles:
- Accounts Receivable Manager
- Billing Clerk
Additional Content
- N/A
Location:
- Billing & Accounts Receivable > Credit Memos / Reversals > Issue a Credit Memo Against an AR Invoice
Video: