Error rendering macro 'jira' : Unable to locate Jira server for this macro. It may be due to Application Link configuration.
Issue/Symptom/Question
- User was in the middle of entering a batch when PENTA went down
- When the user got back into PENTA and queried back the batch the hours in the users columns were missing
- Any new hours the user entered were showing but previous hours not showing up
Applies To
Function: Entering hours in a weekly batch in the Payroll Time/Equipment/Production window
Product: Core PENTA
Module: Payroll
The User has a specific Grid layout
User had an internet issue connecting to the remote desktop
Resolution/Fix/Answer
- Select Weekly as batch entry type
- Enter the Period End date
- Check the Show columns for Reg, Prem 1, and Prem 2 Hrs box
- Click on the Weekly tab
- Now hours are split into Reg, Prem 1, and Prem 2 columns