Issue/Symptom/Question

• User was in the middle of entering a batch when PENTA went down
• When the user got back into PENTA and queried back the batch the hours in the users columns were missing
• Any new hours the user entered were showing but previous hours not showing up

Environment

Function: Entering hours in a weekly batch in the Payroll Time/Equipment/Production window

Product: Core PENTA

Module: Payroll

Applies To

Payroll (PR)

PENTA for Windows > Payroll > Time Entry >Time Equipment Production Units Entry Window

The User has a specific saved Grid layout

User had an internet issue connecting to the remote desktop

Resolution/Fix/Answer

1. Select Weekly as batch entry type
2. Enter the Period End date
3. Check the Show columns for Reg, Prem 1, and Prem 2 Hrs box
   Image Added
4. Click on the Weekly tab
5. Now hours are split into Reg, Prem 1, and Prem 2 columns

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