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  • Access the Reverse An AR Invoice screen
  • Enter No in both questions in the top block of the screen (No to Default Reversal Date and No to Limit to Open AREReceivables)
  • When you click in the lower block, it becomes a Query 
  • Enter the Customer number and Invoice number of the original invoice and click on the Query button again 
  • Two (or more) entries should appear - the original and the Credit Memo
  • Enter a reversal date on the CM record, dated greater than the Distribution Date
  • Exit the screen to apply the reversal

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