...
- Access the Reverse An AR Invoice screen
- Enter No in both questions in the top block of the screen (No to Default Reversal Date and No to Limit to Open AREReceivables)
- When you click in the lower block, it becomes a Query
- Enter the Customer number and Invoice number of the original invoice and click on the Query button again
- Two (or more) entries should appear - the original and the Credit Memo
- Enter a reversal date on the CM record, dated greater than the Distribution Date
- Exit the screen to apply the reversal
...