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- Have a current portal account user submit a request to add you to our Support Portal.
- Please send user's name, role and email address.
- Penta support adds your email address to our system for access to the portal.
- You will receive two emails from (1)Penta Customer Support and (2)Jira Service Management.
- Once you receive both emails, click on the sign-up link within the (1)Penta Customer Support email.
- Enter the Sign up information.
- Click Sign up.
- If you already have an Atlassian account, sign into the system. If not, set up for an account.
- Once you’ve signed up/in, click the Help Center link on the top left section of the window.
- You should now be able to view the specific support items for which you have access.
- Access the portal via: Penta Support Portal or Penta Client Resources
