Issue/Symptom/Question

Invalid Username/Password message pops up when a PENTA window is opened

Image Added

Applies To

PENTA for Windows

Define Users

Resolution/Fix/Answer

•  Re-enter the Server User Password for the User experiencing the error in the Define Windows screen
  • System Management > Security > Define Users
    
• User will need to log out and back into PENTA for Windows

Cause 

The User is not able to connect/log-in to the PENTA Server without a server username and password defined in their user record, or incorrect Server User and/or Password is entered.

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