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• When generating our AP ACH file today we received an Internal Error
• We cannot regenerate the file and now do not know where to go look for the file

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Resolution/Fix/Answer

1. Login to CoreFTP or an a similar FTP software similarsoftware 
2. In CoreFTP on the right side go to the following folder: /opt/app/penta/data/prod.penta/rpt_io  
   1. if If testing, the bold might be train or test, depending on the database used for the testing
3. The file should be in the rpt_io folder
4. Look for the file by date or file name
   

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