Issue/Symptom/Question
We recieved received the following during Time entry:
"That entry is not valid for OU XX"
The error was triggered when we entered the Job ID onto a timecard. We are in the Time Equipment Production Units Entry screen.
...
Time/Equipment/Production Units Entry screen
Payroll> Time Entry> Time/Equipment/Production Units Entry
Project Management > Jobs > Job Information
Resolution/Fix/Answer
If you experience this error please attempt the following:
- Select "Ok" to close the error message
- Delete the entry that triggered the error
- Close out of the Time Equipment Production Units Entry screen
- Log out and back into Penta
- Attempt the entry that triggered this error one more time.
If the above does not work, please contact your Penta representative.Review the Job Information OU Authorization in Project Management > Jobs > Job Information.
Cause
Authorized for All OUs box was unchecked and no OUs were Authorized