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Issue/Symptom/Question

I receive the following error message when I attempt to change the status of a General Ledger account to inactive:

"Account XXXX is in use as a default account. Therefore, you cannot change its status. It is referenced in the following tables:"

Applies To

PENTA for Windows

Finance & Accounting > Setup > Accounts > Chart of Accounts

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:

  • Account #
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