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Overview:

The Cash Receipt window allows you to apply cash in several different ways:

  • Apply a Cash Receipt against specific customer invoice numbers.
  • Apply a Cash Receipt as a “miscellaneous sales” transaction, crediting a selected OU and account number (i.e., service charges paid by the customer).
  • Apply a Cash Receipt against open an AR invoice “on account,” meaning a credit is posted to the customer AR balance with no reference to an existing customer invoice number (i.e., you are not sure which invoice the customer is paying).
  • Apply a Cash Receipt as a credit to job cost, typically a back charge situation.

This video walks you thought the process of recording a cash receipt against an AR Invoice, while writing off either a short payment or over payment

Benefits:

  • Stay current with deposits, this proceeds feeds into PENTA Bank Reconciliation process
  • Remove AR invoices from customer statements and accounts receivable aging reports
  • Automatically updates Manage Customer Receivables window to display the paid status
  • Quickly write-off over or under payments that will not be received or refunded by the customer

Roles:

  • Accounts Receivable Clerk
  • Accounts Receivable Manager

Additional Content

  • N/A

Location:

  • Billing & Accounts Receivable > Cash Receipts > Cash Receipt Entry

Video:

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