Error Message For No Approvers On The Form Preventing AP Invoice Routing For Approval
Issue/Symptom/Question
I am receiving the following error message in the AP Routing AP03-Exceptions queue even though PO # and OU Id are a valid combination: "No approvers on the form."
Applies To
AP Routing > AP03-Exceptions
Resolution/Fix/Answer
The error message is indicating that the AP routing process could not find an approver list for the invoice because not all applicable keywords have been entered on the invoice routing form. Confirm that the invoice has been indexed against one of the following valid distributions:
- PO OU Id/Purchase Order
- Job/Subcontract
- Job
- Work Order
- Asset
- AccountÂ
The error message could also indicate that an approver is not defined for the distribution.