Preventive Predictive Text bar on iPad from causing MFS to Crash
Issue/Symptom/Question
MFS app crashes when technician selects a word from the predictive text bar
Applies To
Mobile Field Service (MFS) Application
iPad - iOs Predictive Text
Resolution/Fix/Answer
If the technician is typing in a word and they see the iPad complete the word in the predictive text bar, and that word includes special characters, once they click the word the app will crash.
We recommend all technicians utilizing the MFS application to make the following change on their device.
Go to Settings → General → Keyboard and slide the Predictive option to the Off position.