Issue/Symptom/Question

How do I locate the place where my custom crystal reports are stored?

How do I locate the place where my custom crystal reports are saved?

Applies To

• PENTA for Windows
• Terminal Server
• Crystal Reports

Resolution/Fix/Answer

The answer to this question depends on how users connect to PENTA as the shared reports could be located on a users computer or on a file server or a common terminal server

Regardless of which way you connect to PENTA, perform the following steps to review where a custom crystal report is located:

Step 1: Ensure you have security access to edit menu items. This is located within the Define Users window under the Module Security>Security section - make sure this flag is set to 'Y' for your User Id - see below

Step 2: Click on the navigation menu at the top of the window in PENTA and select Edit>Enable Menu Editing which allows you to view/create/edit menu items in PENTA. The ability to select this is based on the users Module Security>Security setting

Step 3: Locate a Custom crystal report within the PENTA for windows menu and highlight it and then right-click on it and you should get a drop-down box - select Properties

Step 4: Locate the row called 'Arguments' - this contains the path/location of where the crystal report is located

• • NOTE: The first two groupings indicate the place where crystal will store any errors it encounters
    • In this example /g c:\temp  (c:\temp is that location)

• • The next section starting at /r and ending at .rpt indicates where the specific crystal report is located

For users that are not using a File Server or common terminal server to access custom reports, the Arguement might look like this:             

Ex:  /r .\ar_accrSlsTax_p193_cr11.rpt /u %u /p %p /d %d /g .\

• • The /r .\ at the beginning means look in the folder where the CRI is running for the report file. The CRI is almost always installed in the PENTA for Windows folder.
    
    OR could be located here: C:\Program Files (x86)\Penta Technologies, Inc\Penta for Windows\Reports

 For users that are using a File Server or common terminal server to access custom reports, the Arguement might look like this:             

        Ex: /g c:\temp /r \\pentafs01\crystal\prod\custom\ar_accrSlsTax_p193_cr11.rpt /u %u /p %p /d %d

• • Where the pentafs01 is the name of the File Server
  • Where \crystal\prod\custom are the folders on the File Server where the reports are located

In summary - the location of the crystal report depends on a couple of things:

1. Is the report a standard/generic report or custom (one built specifically for you)
   1. There would be different folders where we store standard vs custom reports
2. Are you using a File Server to store your reports or are they stored in the PENTA For Windows folder where the PENTA executable's are located which could be on your local PC or on a common server