Issue/Symptom/Question

I noticed in an analysis of year-to-date Maintenance cost that the AC: Combined Gross Margin Chart shows different costs each month than the General Ledger Detail does. What accounts are returned in the AC: Combined Gross Margin Chart for Maintenance Contracts?

Applies To

PENTA Workbench

AC: Combined Gross Margin Chart

Resolution/Fix/Answer

The accounts that are used to return information to the AC: Combined Gross Margin Chart for Maintenance Contracts (MC) are based on the MC Service Type Code:. Query the MC Service Type Code and review the Cost of Sales Account # in the Cost Types tab.