Issue/Symptom/Question

User cannot see or does not have access to workflow tab in OnBase

Applies To

OnBase - All Versions

OnBase Unity Client

OnBase Client

The User must belong to a User Group in OnBase Configuration with the 'Workflow' Client Based Products
- Go to Users>>User Groups>>Specify the User Group the User belongs to>>'Workflow'
Verify the User's Workstation is registered for 'Workflow Concurrent Client SL' or 'Workflow Workstation Client SL'
Logged in as an Admin User in OnBase Client go to Admin>>User Management>>Workstation Registration.