Positive Pay Generation indicates no checks to include
Issue/Symptom/Question
Upon trying to run positive pay this morning in PENTA, I noted PENTA returned messages saying we wrote no checks out of any of our three cash accounts. However there are over 200 checks that were posted as of the Start Date of the request - why are they not included?
Applies To
Finance & Accounting > Processing > Generate Positive Pay File
Resolution/Fix/Answer
The Start Date (Creation): and End Date (Creation): fields require entry of the date the checks were created, not the check date.
Example: User created AP checks on 12/30/19 with a check date of 1/2/20. The Positive Pay file dated 12/30/19 would include these checks.