Issue/Symptom/Question

When assigning check numbers in PENTA, the check numbers were entered incorrectly. Is it possible to correct the check numbers?

Environment

PENTA for Windows

Accounts Payable > Check Processing 

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article. Please provide the following information in your Service Desk ticket:

• Check Date
• Excel file with following columns:
  • Column A - Penta Check #
  • Column B - Actual Check #
  • Column C - Vendor ID
  • Column D - Vendor Name
  • Column E - Check Amount