Issue/Symptom/Question

If I setup default Service Management information in the Customer Information window, will this information default to work orders when I manually setup work orders, or interface work orders into PENTA?

Applies To

PENTA for Windows

Customer Information (Billing & Accounts Receivable > Customers > Customer Information

Work Order Information (Service Management > Work Orders > Work Orders)

Resolution/Fix/Answer

Yes, default data from the customer information window will automatically pull/default to new work orders.