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Invoice and Credit Memo Entry Error During Purchase Order Distribution
Invoice and Credit Memo Entry Error During Purchase Order Distribution
Issue/Symptom/Question
We are entering Lump Sum Purchase Order Distributions in our Accounts Payable (AP) Invoice & Credit Memo window when we received the below error. How do we resolve this error?
Error
Purchase Order line item XXX for PO XXX in OU XXX has no committed amount.
Do you wish to see the possible values?
Applies To
PENTA for Windows
Window where error is returned:
Accounts Payable > Invoices > Invoice & Credit Memo Entry > PO Distribution tab
Window where corrections need to be made:
Purchasing > Purchase Order - Grid Options
Resolution/Fix/Answer
The error is returned when there is not a lump sum amount in the Purchasing > Purchase Order - Grid Options window for the purchase order in the error message. See the steps below to make corrections:
- Navigate to Purchasing > Purchase Order - Grid Options
- Query the Purchase Order identified in the error message
- Click on the Detail tab and arrow down to the line item identified in the error message
- Click on Change/Review Price History pop-up window and update the lump sum amount
, multiple selections available,
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