Issue/Symptom/Question

Is it possible to hide the Other Technician Labor section in MFS for Non-Productive Tasks?

Environment

Penta for Windows

Mobile Field Service - Configuration (Service Management>Mobile Field Service>Configuration>Mobile Field Service - Configuration)

Mobile Field Service (iPad application) 

Resolution/Fix/Answer

The Other Technician Labor section in the Mobile Field Service application can be hidden for jobs or work orders but the functionality doesn't exist today to hide this for non-productive tasks. If this is something you are interesting in, please contact your account manager.