Issue/Symptom/Question

PENTA allows modification to the Period End Dates in the Pay Group window in the following scenarios:

• no timecards have been entered for that pay period
• timecards have been entered in the pay period, a Gross Pay Report has been run for the timecards, but no Timecard Distribution process has been performed
• once a Timecard Distribution process is run that includes timecards in a pay period, PENTA does NOT allow updates of the Period End or Check Date values

When running the Payroll Gross to Net Process employee checks / direct deposits expected to be included in the current pay period are excluded, no checks or direct deposits issued for employees.

Applies To

• PENTA for Windows > Payroll > Setup > Pay Groups
• PENTA for Windows > Payroll > Payroll Check Processing > Gross to Net Processing
• PENTA for Windows > Payroll > Centralized Payroll Check Process > Centralized Gross to Net Processing

Resolution/Fix/Answer

Perform the Gross to Net Process for the pay period end date these timecards are included in (based on the Period End date that existed prior to the Pay Group update). In order to have the correct check date on the checks / direct deposits, when initiating the Gross to Net Process do not initiate the process based on the employee's Pay Group and instead enter the Employee Id's one by one. When using this methodology PENTA allows a User to override the Check Date to the preferred date.

Cause 

Modifying Pay Group Period Ending or Check Dates for a payroll period where timecards have been entered, a Gross Pay Report has been run, but prior to the Timecard Distribution step.

An issue can arise in the situation where the Gross Pay Report process is run for timecards and the Period End and/or Check Date values are updated before the Timecard Distribution process is run. When the Gross Pay Report is generated PENTA stamps the period end date on the timecard records. If that date happens to fall outside of the current pay period end date, when gross to net processing is performed for the current pay period these timecards will be excluded as their payroll records have a pay period end date in a prior or future payroll period.