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Invalid address error message when creating Accounts Payable (AP) Direct Deposit file

Invalid address error message when creating Accounts Payable (AP) Direct Deposit file

03 08, 2019

Issue/Symptom/Question

Our AP user was trying to create the AP Direct Deposit file and received the below error:

ORA-29279:SMTP permanent error: 501 5.1.3 Invalid address

ORA-06512: System error Text: host XXXXXXX recipient XXX sender XXXXX

Applies To

PENTA for Windows

Create Direct Deposit File:

Accounts Payable > Check Processing > Automated Check Processing > Create AP Direct Deposit File

Resolution/Fix/Answer

If you experience this problem please submit a Service Desk ticket and reference this article.  Please provide the following information in your Service Desk ticket:

  • User Id: of the user receiving the error
  • Window where error occurred
  • Screenshot of error message