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Labor Hours Report only showing one OU and parameters are set to ALL OUs

Labor Hours Report only showing one OU and parameters are set to ALL OUs

Owned by Laura Bach [X] (Unlicensed)
05 11, 2018

Issue/Symptom/Question

The Labor Hours Workbench panel only displays one OUs information and all of my parameters are ALL. What is the problem?

Environment

  • Workbench
  • Labor Hours Panel
  • Parameters are ALL
  • Dates are set correctly
  • Other users are not experiencing this problem

Resolution/Fix/Answer

  1. Try clearing the Default Layout within the Labor Hours report
  2. Delete the Workbench Panel and re-add the panel
  3. If Steps 1 or 2 did not work, please log a Service Desk ticket and reference this article

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