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Keyboard covers comment field when rejecting timesheet in eTime mobile app


Keyboard covers comment field when rejecting timesheet in eTime mobile app

Issue/Symptom/Question

Upon tapping Reject on the iPhone you are required to put in a comment but the keyboard pops up and covers the field so you can't see what you are typing. 

Applies To

eTime mobile app

Reject timesheet

Zoom mode

Resolution/Fix/Answer

  • When the keyboard opens, scroll up in the top half of the screen (the part not covered by the keyboard) to expose the comments field.
    OR
  • Change the iPhone display setting back to Standard instead of Zoomed. 
    • Settings --> Display and Brightness: Display Zoom of "Standard".

Cause 

The Display Zoom setting on the iPhone is set to "Zoomed" rather than "Standard". 

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