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Accessing AWS Workspaces

Accessing AWS Workspaces

AWS Workspaces Access Instructions for Penta

First-Time Access

1. Open Microsoft My Apps

Navigate to:

http://myapps.microsoft.com

Sign in using your company email account credentials.

2. Locate the Penta Application

After signing in, find the Penta Workspaces application. It will show the AWS logo.

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Penta Test

Use this icon to access the test environment.

Penta Test

Use this icon to access the test environment.

Penta Prod

Use this icon to access the live Production environment.

3. Launch WorkSpaces in the Browser

Click the AWS icon.

When presented with launch options:

✅ Click on Open Amazon WorkSpaces App to install and use the desktop application. (recommended)

🚫 Do not click Amazon WorkSpace in the browser unless you specifically want to use the browser version. Note: There are limitations with printing in the browser.

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4. Sign In to the Workspace

When prompted for credentials:

  • Use your Windows login credentials

  • This is generally the same account used for your Windows workstation login

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5. Access the Workspace

Once logged in:

  • The environment functions similarly to your a Penta RDP desktop

  • Penta can be launched from the workspace

  • Microsoft 365 is installed

  • Desktop settings and files saved within the workspace remain available between sessions.

Common Issues

Resource Allocation / Capacity Error

If you receive an error indicating resources cannot be allocated:

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  • The environment may have reached its maximum concurrent session limit.

  • Wait a few minutes and try again.

The maximum concurrent sessions is defined in your hosting configuration and can be adjusted if more users need to connect to a Workspace simultaneously. Please submit a support ticket to Penta to validate the cause of this error and evaluate increasing this maximum.

Tips

Bookmark the Access Link

You can bookmark the Penta Test and Penta Prod application links from My Apps for quicker access in the future. This is often an easier way for distributing access than asking users to sign into http://myapps.microsoft.com . You can also add these links to an internal company wiki page, for example.

Ending Your Session

Closing the browser does not immediately release your session.

To fully end a session:

  1. Use End Session inside WorkSpaces

  2. Allow several minutes for the session to be released by the system.