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Overview:

The Credit Memo Reason Codes window allows you to establish a list of reasons for issuing a credit memo, or voiding an invoice. You can assign a reason code when entering a credit memo or voiding a customer invoice. 

Benefits:

  • Define a list of reason codes to be used to identify why a credit memo or void was issued

Roles:

  • Accounts Receivable Manager

Location:

  • Billing & Accounts Receivable > Setup > Credit Memo Reason Codes

Video:

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