Overview:
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NOTE: PENTA will not allow a reversal of an AR invoice if the invoice has cash receipts posted. In that situation, you have the option of voiding the cash receipt, and then reverse the invoice, or if the cash has already been deposited into your bank account, your next best option would be to issue a credit memo for the invoice to be offset against future payments.
Benefits:
- Ability to quickly back out the invoice from the AR Aging and reverse the accounting entries
- During reverse, optionally can put the invoice back into the billing process to make adjustments and re-issue
- Security can restrict who has access to this process
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- Billing & Accounts Receivable > Credit Memos / Reversals > Reverse a System Generated Invoice
Video:
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